At Gleim's we not only talk about the Golden Rule...

Gleim's Management Team

Georgie Gleim; Arthur Gleim; David Loudy(sitting)

...we try to live it !

In 1958 Arthur Gleim wrote the following letter to our customers. Its sentiment and values still apply today.

Dear Friends,

Ever look through the family album on a Sunday afternoon?

We did it in the Gleim family the other day. Came across some pictures of our first store in Palo Alto in 1931. Then our move to larger quarters. And finally to our expansion into three stores.

We also came across a little item we published in 1947 - "Our Code of Ethics." It was a rather simple statement. Seven points. But summed up, it really said we hoped to run our business by the Golden Rule. We got to thinking that, despite all the physical changes, our code hasn't changed and perhaps the ever widening reputation we have enjoyed bears a direct relation to that fact.

Your continued patronage has brought us a success we never dreamed of in 1931. Yet we're still a family business. We think there's still a place for the kind of personal integrity and personal responsibility that's possible in a family business. We suspect you share this feeling.

We expect to see more new developments - new store designs, new display methods, new and better aids to diamond testing. To the extent that they represent real progress, we expect to change with the times so that we can give you the best of service. At the same time we pledge that we'll abide by the creed that we turned up in our album from 1947. As we look back it seems more important to our satisfaction - and yours, than any other factor in our business.

Sincerely yours,

Arthur Gleim

Services

Goldsmith

Our highly-trained artisans repair and handcraft jewelry in our own workshops.

Custom Design

We'll interpret your dreams in precious metals and gemstones.

Appraisals

We have a complete appraisal service documenting your jewelry for insurance, estate, or resale purposes. Appraisals are performed by our Certified Gemologists and Certified Gemologist Appraisers.

AGS Accredited Gem Laboratories

Precious gemstones are examined and evaluated by our professionals.

Watchmaker

We offer cleaning, repairs, regulation, and batteries.

Free Cleaning and Inspection

We'll clean and check your jewelry while you wait.

Estate Jewelry

We'll make an offer for purchase or consignment (at no obligation) on selected items you no longer wear that may enhance our collection.

Convenient Terms

Use your credit card or open a personal account.

Professional Speakers Available

Call us to arrange for a speaker for your group at no charge.

Expert Staff

The family of men and women who work at Gleim's takes great personal pride in their knowledge, experience, and special training. As members of the American Gem Society (AGS) for over forty years, we hold the highest educational qualifications available in the jewelry industry. Customer Service The AGS is dedicated to promoting professional knowledge, high ethical standards, and consumer protection. Every member of our staff is encouraged to pursue professional education. Gleim's Registered Jewelers, Certified Gemologists, and Certified Gemologist Appraisers earned their titles through rigorous independent testing and certification by the AGS, and must be re-certified each year to maintain their titles. Our gem laboratories also meet the high standards demanded by the AGS.

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